Michael Gurin
customer review
on 07/27/2017
St. Louis Park StoreMy order was not picked up when it was scheduled. But customer service made sure it was picked up 2 days later and returned the next day.
Miles Bartoletti-Levy
customer review
on 07/26/2017
St. Paul StoreFantastic customer service. Did a great job with a very tough, already-set, red-colored stain on a comforter. The ONLY reason it's not a 5-star rating is because removing the stain entirely would have earned a 5. There's still a hint of it in the fabric.This is not a criticism, though. Very tough stain. Fantastic customer service, as always, and the job was completed earlier than expected.Thank you!
Tom Hines
customer review
on 07/26/2017
St. Louis Park Store
Jacqueline Denning
customer review
on 07/26/2017
St. Louis Park StoreAll was good except for the pricing on drycleaning for one of my dresses.
Greg Azzara
customer review
on 07/26/2017
207 Berry St. StoreThere was a little confusion (at least to me) about the receipt I received for the items I dropped off recently. I asked that all 4 items be dry cleaned, but one of the two email receipts I received indicated 3 items had been tagged for dry cleaning and the other receipt indicated that 1 item was for laundry. I contacted customer service to address this concern and I believe that my concern was heard and hope it was acted on, but I never received a confirmation that all four items would be dry cleaned even though I specifically asked for this confirmation.
Constantine Elefter
customer review
on 07/26/2017
St. Louis Park StoreThe clothes sometimes have a musky smell to them from the dry cleaning. Also sometimes the clothes take longer than the standard 2-3 day turnaround, which is unacceptable.
Christine England
customer review
on 07/25/2017
Minneapolis StoreI find that almost every order has a "cannot remove this" or "sorry about the damage to your garment."
Ling Wong
customer review
on 07/25/2017
Palo Alto Store
Jenel Farrell
customer review
on 07/25/2017
Minneapolis StoreExpensive but good service and quality work.
Patty Brazys
customer review
on 07/24/2017
St. Louis Park Store
Mason Riddle
customer review
on 07/24/2017
St. Paul Store
Kevin Phalen
customer review
on 07/24/2017
Delivery MN StoreJust deliver as promised.
Chad Olson
customer review
on 07/23/2017
St. Louis Park Store
Russ Hilk
customer review
on 07/23/2017
St. Louis Park Store
Nathan Thompson
customer review
on 07/23/2017
244 Townsend Store
Cass Weil
customer review
on 07/22/2017
St. Louis Park StoreAll went well. Keep up the good work!
Rebecca Lanquist
customer review
on 07/22/2017
St. Louis Park StoreService was good, just usually give 5 stars when someone goes above and beyond or are extra friendly.
Amy McGowan
customer review
on 07/20/2017
St. Paul StoreThe service is excellent, but it's so expensive! Perhaps consider offering a "loyalty" discount and/or credit for returning hangers?
Kate Evelsizer
customer review
on 07/19/2017
St. Louis Park Store
Mike Snyder
customer review
on 07/19/2017
St. Louis Park StoreMulberrys is great!! I had a pair of pants dropped off for alterations over a year ago that haven't been found which is annoying but not a deal breaker as there are very few good dry cleaners in MSP.I do think there needs to be better communication between the local stores and the delivery system as not everyone seems to understand or be able to answer questions accurately about the delivery process. The Lyndale/53rd location is very pleasant and friendly.Thanks