Customer Reviews for Mulberrys Garment Care

They did a good job on the pants, price was decent but slightly steep, especially given that the order was delayed.

My order was not picked up when it was scheduled. But customer service made sure it was picked up 2 days later and returned the next day.

Fantastic customer service. Did a great job with a very tough, already-set, red-colored stain on a comforter. The ONLY reason it's not a 5-star rating is because removing the stain entirely would have earned a 5. There's still a hint of it in the fabric.This is not a criticism, though. Very tough stain. Fantastic customer service, as always, and the job was completed earlier than expected.Thank you!

All was good except for the pricing on drycleaning for one of my dresses.

There was a little confusion (at least to me) about the receipt I received for the items I dropped off recently. I asked that all 4 items be dry cleaned, but one of the two email receipts I received indicated 3 items had been tagged for dry cleaning and the other receipt indicated that 1 item was for laundry. I contacted customer service to address this concern and I believe that my concern was heard and hope it was acted on, but I never received a confirmation that all four items would be dry cleaned even though I specifically asked for this confirmation.

The clothes sometimes have a musky smell to them from the dry cleaning. Also sometimes the clothes take longer than the standard 2-3 day turnaround, which is unacceptable.

I find that almost every order has a "cannot remove this" or "sorry about the damage to your garment."

Expensive but good service and quality work.

Just deliver as promised.

All went well. Keep up the good work!

Service was good, just usually give 5 stars when someone goes above and beyond or are extra friendly.

The service is excellent, but it's so expensive! Perhaps consider offering a "loyalty" discount and/or credit for returning hangers?