Customer Reviews for Mulberrys Garment Care

Mulberrys is proud to have thousands of five-star reviews from our wonderful customers.
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Average Customer Rating:
4.5 / 5 11,720 Reviews
Daniela Yadav customer review
on 01/01/2020
Belmont Store
Kirbi Yelorda customer review
on 12/13/2019
Belmont Store
Counter attendant was very stressed and borderline rude
Ms Taylor P COLLINS customer review
on 11/19/2019
Belmont Store
Nikka Medestomas customer review
on 06/24/2019
Belmont Store
Forgot to apple 20% discount for new customers
Will Tam customer review
on 03/04/2019
Belmont Store
The service was friendly and fast! My jacket is now nice and clean. I will take my Down jacket in to get washed without being worried I will ruin in. Only giving 4 stars instead of 5 because I was told my jacket would be ready on a Friday but when I came in it wasn't ready and I had to return Saturday. They're nice enough to send you an e-mail/text when its ready as well.
Nicholas Aftowicz-Yi customer review
on 08/16/2018
Belmont Store
My confirmation receipt had the wrong amount of garments I dropped off (it reflected 1 when it should have been 2). This made me a little bit scared that something was lost so I had to call back and confirm.
Frank Casale customer review
on 07/27/2018
Belmont Store
The stains weren't totally gone.
Joyce Conklin customer review
on 12/20/2019
Belmont Store
Need a more specific time for when to pick up cleaning. I had to drive 3 miles TWICE in order to collect my order.
Ronald Park customer review
on 04/28/2019
Belmont Store
From a price value standpoint, the dry-cleaning was fair. A little expensive for the quality of work completed. The shirt was returned with more pilling and fuzz than when it was sent. Not sure because of the material of the shirt, but this was the second item returned in that condition.
Ronald Park customer review
on 04/24/2019
Belmont Store
Connie Chan customer review
on 03/15/2019
Belmont Store
Pricing - it was $10 for dry cleaning a sweater and additional $3 because of I had silk in the sweater. Would have brought all my sweaters here for dry clean if not for the price. Customer service was great. Just wished your pricing is more reasonable.
Joshana Amiel customer review
on 09/21/2018
Belmont Store
One of my sweaters came back looking more worn out after they were cleaned.
Julia Kulikova customer review
on 03/03/2019
Belmont Store
My sweater was ruined (chemical burns). First I was advised to send it to be re-cleaned even though it was clear that nothing could have been done. But I agreed because it seemed it was a part of the process. Then last Sunday, February 23rd, in Belmont store (Ralston & El Camino), when it was confirmed that nothing could be done about the sweater, the clerk who was on shift suggested leaving it there promising that the manager will contact me the next day with the form I’ll need to submit. A week later I haven’t received anything yet. How many times do I need to drive to the store to deal with the issue?!
Lu S customer review
on 10/03/2018
Belmont Store
I sent an email message to customer service in SF on Sunday detailing my experience. But I got no response back. It’s been 3 days.
Kelly Charnas customer review
on 04/20/2018
Belmont Store
Destroyed a second shirt. Given a credit and no where does it show a credit in the “system.” Unable to give receipts in a timely manner. Had to call to get the email and then told he can’t email them but print them out. So much for trying to use technology.