Customer Reviews for Mulberrys Garment Care

Good

four stars is very good... the issue was around charges being added on for "decurling" a coat that was being dry cleaned.would have been better to have been told initially that there might be such a charge.

I only have one small issue, I have been very happy with your service and your staff. However, it would be great if you had two sizes of collar stays. Sometimes the large stays that you use cause the collars of a few of my shirts to be misshapen. It's not a problem, just a little thing that would make you guys amazing.

Clothing always has an odd smell

The service was great as usual. I pick up my clothes in the closet at the front of my office. I was the first in my office to use your service, but word of mouth has led to many of my colleagues using your service too. What I always find challenging is that when I go to the closet to look for my clothes, there are often clothes for many other people and when I check the piece of paper on the outside that says the customer's name, the print is just so tiny. It's a hassle trying to discern the names. If there were something you could to to print the customer names in bigger letters, so that it's easier for us to lay our eyes on which ones are ours, that would be great.

It was fine but not my best service ever

I appreciate the emails that I have started getting letting me know that my order is ready since in the past I have been told my order will be ready at a certain time and when I come in after that time I am told that it is not ready yet. (I can understand if there was inclement weather or some other factor but that didn't seem to be the case.)

Delivery was fine but I got an email at 8:15am saying that the clothes had been delivered but they were not actually until after 10am. Just a hiccup in the system, I am sure.Jim

Wrinkled shirt...

4 stars is still great. I save 5 stars for something extra special. nothing was wrong.

It may be hard to control in this weather - the sweaters were full of static.

Parking was tough. The service was great.

I was told my dress would be ready for pick-up on Tuesday. I went to pick it up on Wednesday afternoon and I was it was not at the pick up location and would not be there until Thursday.