Customer Reviews for Mulberrys Garment Care

The scent is too strong inside the building.

I am planning to stop in, but one of my husbands really nice Hammermade shirts looks like it has some sort of a burn on the collar from the dry cleaning? I will be in shortly to see if you can get that out. Thanks, Abbey

Nobody's perfect, you guys are better than everyone else.

It was great! Thank you!

My experience this time was fine, but there was no one at the desk for a few minutes. The girl finally came back with a coffee in her hand from the Starbucks next door. I understand that people need breaks, but maybe there should always be 2 people on at a time so they can give each other breaks instead of leaving the desk empty for periods of time when guests may stop in.

The experience was generally very good (4 of 5 stars). My only reason for less than five stars is that your prices are a little high. Also, I wish you wouldn't use wood hangers. They're nice but my closet is filled to capacity with wood hangers.

Prices are a bit steep, otherwise happy with the service

Generally a very good experience, but for example:Our laundry was supposed to be picked up on this past Tuesday and it was not.I called the St. Louis Park location and said it had not been picked up, and it was picked up yesterday Thursday.Generally a very good experience.

I wish the delivery frequency was higher. Turn in clothes on Saturday and delivery not until Thursday. I'd give a perfect score for Tuesday delivery.

I have been a customer of yours for several years and have rarely had issues with the quality of cleaning/ pressing. When I did, the issues were quickly resolved. I was a little alarmed about a month ago when my bill seemed higher than it should have been by $5-$10. I called for an explanation and I was told that it was because there were extra stains on my husbands shirts. Of course we all make messes from time to time, but my husband wears his shirts once and then in the basket they go. I also see him when he gets home every night and virtually never notice spots on him. The gal explained that sometimes there are stains and then they charge extra. I was never told this and would expect it on heavily soiled items but not a dress shirt worn very lightly. She happily adjusted my account and told me that next time I come in, I should ask to look over each shirt upon drop-off to determine if there would be an upcharge. Wasn't too excited to do this but when I did, I got raised eyebrows and a "she told you what?" Needless to say I felt overbearing and awkward which made me feel bad. I can deal with this and it's not the end of the world but I do pay a premium to patronize your establishment and it's far from my home since you moved out of Ridgedale (don't even get me started on delivery...that failed me miserably) so I would rather not have to be totally on guard when I run this errand. Thanks for your time and thank you for being really good at cleaning...it's just the back end stuff that is challenging at times. :) Have a great day!

Nothing much. I just rarely give 5 stars. It would be diminishing to my other reviews by giving you 5 stars. It was fast and convienent. Will use you again :)

Some times our clothes are draped over our front porch chairs and are wrinkled. It is best if hung on our front porch chairs vs draping over the chairs